Grameen E-Store

CSC Grameen E-Store is a ground-breaking e-Commerce initiative by CSC SPV to promote digital ordering and delivering safely to the consumer doorstep. CSC E-Governance Services India Limited (CSC-SPV) has started Grameen E-Store during the lockdown period to enable the citizens, both rural and urban, to meet their essential requirement of ration, fruits and vegetables. The citizens can place the order through their mobile phone App and get the goods delivered to his/her home by the CSC. CSC VLE, however, procures the goods locally and delivers them. This initiative will fulfill the vision of Gram Swaraj and create lot of local employment. During and since the COVID-19 outbreak, VLEs are proactively participating in delivering daily essentials to the citizens from their Grameen E-Stores.

CSC Grameen E-Store


Features

• It is an retail outlet in an area which also is online store which has a mobile app available for customers to order products online. It is set up by a VLE.
• It procures, manages the inventory, takes orders via online means.
• CSC Grameen E-Store employees’ digital cadets to deliver products to the customer doorstep.
• It brings bigger and newer opportunity for manufacturers to sell their products.

Process Flow

Step 1: Open Grameen E-Store website through a URL https://cscestore.in/
Step 2: There click on VLE Login option. There are 2 ways to register either click on Login with Digital Seva Connect or click Setup Your Own E-Store
Step 3a: On clicking Setup Your Own E-Store option, VLE needs to fill few details such as CSC ID, E-Store name, Residential information, etc. and then click on Register option
Step 3b: On selecting Login with Digital Seva Connect option, VLE will be directed to Digital Seva Portal. There VLE will login into the system by entering his/her login credentials and have to register themselves by filling their details
Step 4: VLE then download the E-Store VLE App from Google Play Store and App Store
Step 5: Login into the App through registered credentials
Step 6: Through the App and Web Version, VLE can manage inventory, products, and orders (New Orders, Shipped Orders, Delivered Orders and Cancelled Orders)
Step 7: VLE can also update his profile with various features such as closing time of E-Store, availability of products, pricing, E-Store name, and many more.


  • What is the concept of CSC Gremeen E-Store?
CSC Grameen E-Store is a ground-breaking e-Commerce initiative by CSC SPV to promote digital ordering and delivering safely to the consumer doorstep. That which started as a humble beginning to serve the community during the COVID-19 Crisis, is turning into a flourishing Grameen e-Commerce revolution. CSC Grameen E-Store can only be set up by a CSC VLE. It is changing the way rural citizens get their products & services.
  • How to Install CSC Grament E-Store?
The CSC Grameen E-Store App is available in Google Play Store & App Store for free to all citizens. Several products related to food, fashion, electronics, farming, etc. can be found in the App.
  • In how many location, service of Grameen E-Store are available?
CSC Grameen E-Store is serving 10,000+ PIN Codes across all 28 States & UTs in India that includes Andaman and Nicobar Islands, Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chandigarh, Chhattisgarh, Dadra and Nagar Haveli, Daman and Diu, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Karnataka, Kerala, Ladakh, Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Puducherry, Punjab, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, Uttarakhand, and West Bengal.
  • What is meant by Cash on Delivery?
Cash on Delivery is a mode of payment where customer can pay for a product after he/she receives delivery at their doorstep. E-Store VLEs are trained on safety practices and strive to achieve safe delivery to our customer.
  • What is the registration process and Requirement for new Grameen E-Store?
The registration process for the VLE is simple & clear. Any VLE with valid CSC ID can set up a new E-Store by registering through https://cscestore.in/ or directly in the E-Store VLE App. Once registered, the E-Store team of the respective State will approve the VLE as an E-Store. Once approved, VLE can login with the Mobile number & Password on CSC Grameen E-Store VLE App and start their business. Once profile is set & products are added to the inventory, the respective E-Stores will be visible in CSC Grameen E-Store App for the customers.
  • How can Vle add product in the CSC Grameen E-Store App for sale?
VLE App has a master catalogue of all the products which are sold in the country. E-Store VLE can select any product which he/she want to sell and add to inventory. Once a product gets added to E-Store inventory, Customers will be able to order the product from CSC Grameen E-Store App. If E-Store VLE want to add a product to the E-Store which is not available in our master catalogue, VLE can request it through the web version of login.
  • What is the procedure for requesting a product which is not available in Master Catelogue?
VLE can login at https://cscestore.in/ with his/her VLE app credentials and request a product. Once the product is requested, E-Store product manager team will check and approve the product within 2 days of time. The quality of the product sold to the customer will be sole responsibility of the E-Store VLE. Thus VLE must ensure maximum quality for best business practice.

  • How Can an E-Store VLE manage Inventory/stock?
The list of products the E-Store VLE wants to sell through his/her E-Store are available in the inventory. Once a product is added to the inventory, customers will be able to book the product online. VLE can define the stock of a product (no of pieces on hand), along with MRP of product through the VLE app. The stock gets automatically deducted once E-Store receives an order of that product from customers. This will help the VLE to manage the products effectively.

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